Support

Version 1.0 · Last updated October 25, 2026

Email support@macbite.app. Please include your phone model and what happened. Never send your password.

Common questions

My free trial ended. What now?

Open MacBite and choose a plan. Your account and logs are still there.

How do I cancel or get a refund?

See the refund policy.

How do I delete my account?

See Delete your account.

A scan said I used all my scans.

The free trial allows 3 scans a day, Standard allows 8 and Pro allows 20. They reset at midnight on your phone's clock.

Privacy questions

Read the privacy policy or email privacy@macbite.app.

Safety

MacBite gives estimates, not medical advice. In an emergency contact your local emergency number.