MacBite
Refund and cancellation policy
Free trial
The 7-day free trial costs nothing and needs no card, so there is nothing to refund and nothing to cancel.
14-day money-back guarantee
If MacBite is not right for you, ask for a refund within 14 days of your first payment on a plan and we will refund it in full. This applies to monthly and yearly plans.
How to ask: email support@macbite.app from the address on your account with the words "Refund request". Include your Google Play order number, which is in your receipt email from Google. We reply within 3 business days. Refunds go back to the original payment method and can take several business days to show, depending on your bank.
When a refund is paid, your plan ends and daily scans stop.
Renewals
After the first 14 days, payments already taken are not refundable except where the law says otherwise. If you were charged for a renewal you did not mean to keep, email us within 14 days of that renewal and we will look at it fairly.
How to cancel
- Open Google Play on your phone.
- Tap your profile picture, then Payments and subscriptions, then Subscriptions.
- Choose MacBite, then Cancel subscription.
You keep your plan until the end of the period you paid for and will not be charged again. In the app, Settings, Manage in Google Play takes you to the same place. Deleting your MacBite account does not cancel your subscription, so cancel first.
Your legal rights
This policy adds to the rights you already have under the consumer laws where you live. It does not take them away.
Help
Email support@macbite.app.